IF YOU ARE HAVING AN EMERGENCY RIGHT NOW PLEASE BATHE YOUR PET IMMEDIATELY IN DAWN BLUE DISH SOAP AND CALL YOUR VETERINARIAN, AN EMERGENCY VET OR THE NATIONAL PESTICIDE INFORMATION CENTER at 800-858-7378.

Important: Make sure that you KEEP the product package and any unused product. If you take your pet to the vet, bring it with you. It will help your vet know what chemicals were applied and help in creating the most efficient treatment plan for your pet.  Keeping the packaging will also help when you file your report of the issues as the information will need to be verified. Although in most cases, owners apply the correct product in the correct way, manufacturers like to blame the pet owner. Keeping the product will help show that the right product was used on your pet (correct species and weight class). Each package will also have other information such as EPA registration numbers, lot numbers and other product details that will be needed. If you do not have this information, often your experience and report will not be counted in the final numbers when filtered by the EPA. These numbers are also helpful for tracking problems in manufacturing, for example, Hartz had an issue where dog products, highly toxic to cats, was inserted into cat product packages and distributed to the public.

Reporting to the manufacturer

The number you call on the back on the box of the product you used gets you to the maanufacturer or their affiliate. They are required by law to report all adverse reactions to the EPA, however under-reporting or not reporting is an issue. Be sure that they ask you to give them what you used, the EPA and lot number from the package and that they take contact information from you. ASK FOR A CASE NUMBER. Demand it, because they will usually dismiss you and not give you one. Do NOT stop at reporting just to the manufacturer. Report to the other places below as well so you know your experience will be included in all reviews and statistics. It helps us make a case to restrict the use of some of these products or to have them banned for pet use.

Contact the manufacturer using the number on the package or this list of manufacturer contact numbers.

OTHER IMMEDIATE SOURCES FOR HELP

Human Poison Control Centers also will help with animal issues. To find one near you visit the following resources:

American Association of Poison Control Centers

AAPCC Certified Poison Centers

Animal Poison Hotline – a joint service provided by North Shore Animal League America (NSAL) and PROSAR International Animal Poison Center (IAPC).

  • 1-888-232-8870 ($35.00 per incident). The charge is billed to caller’s credit card only. Staffed 24-hours a day, 7 days a week.

OTHER PLACES TO REPORT

National Pesticide Telecommunications Network

Toll free number (800-858-7378)
Fax number (541-737-0761)
E-Mail: nptn@ace.orst.edu
Web site: nptn.orst.edu

  • Service sponsored by the Environmental Protection Agency (EPA) and Oregon State University provides information about pesticide products and poisonings, toxicology, environmental chemistry, and other pesticide-related issues.

EPA’s National Pesticide Information Center, at (800) 858-7378. Insist that your vet report the reaction using the Veterinarian Reporting Portal.

The Humane Society also is keeping track of adverse reactions and asks you write to them at:

The Humane Society of the United States
Companion Animals Department: Flea Products
2100 L St. NW
Washington, D.C. 20037

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